Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.


Data Center Date & Time Issue Current Status
FiColo
 Helsinki, Finland
2020-09-10 01:53 GMT
Deployment of new Anti-DDoS system Resolved
Dear Customers,

We are deploying a new Distributed-Denial-of-Service Protection system (Anti-DDoS) that will take place on 10.09.2020 at 00.01 EEST.

No action is required from the customers during the replacement from the old system to the upgraded Anti-DDoS system,
estimated downtime for the replacement will be maximum approx. 30 minutes.

Goals:
-Possibility to react detected attacks faster and with various methods.
-Better protection against DDoS attacks targeted towards customer environments
-Better segregated DDoS protection solutions, to avoid single attack target protective actions possibly causing unwanted effects towards other customer systems.

If you have any questions, don't hesitate to contact us.

Best Regards,
Support Staff
 
SteadFast
 Chicago, Illinois, USA
2020-09-09 16:18 GMT
2020-09-09 12:18 EST
Dedicated Servers PDU Upgrade Resolved
Dear Customers,

We are currently in the process of upgrading the Power Distribution Units at one of the racks in our US Data Center to increase resilience and stability.

While this is in progress, some dedicated servers located there may need to be power cycled, while they are being moved to the new units.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Amaze
 Sydney, Australia
2020-09-06 10:30 GMT
2020-09-06 20:30 Australia/Sydney
Database server issue Resolved
We are currently experiencing an issue with one of our database servers in Australia.

This can lead degraded or loss of services for the clients on the server.
Our administrators are working on resolving the issue.

We apologize for any inconvenience caused.
 
SteadFast
 Chicago, Illinois, USA
2020-08-30 14:40 GMT
2020-08-30 10:40 EST
US routing Issues Resolved
Dear Customers,

We are currently experiencing routing issues affecting our US Data Center which is also affecting our services.

Our system administrators are
working closely with the data center technicians in order to resolve
this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Pulsant
 London, UK
2020-07-24 10:59 GMT
Storage servers overload Resolved
Dear Customers,

We are currently experiencing overloading with a storage cluster causing time-outs on various services like websites and or files access.

Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
SteadFast
 Chicago, Illinois, USA
2020-07-24 02:53 GMT
2020-07-23 22:53 EST
Storage server overload Resolved
Dear Customers,

We are currently experiencing overloading with a Ceph storage cluster causing time-outs on various services like websites and or files access.

Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Pulsant
 London, UK
2020-07-22 18:10 GMT
Network Maintenace Resolved
Dear Clients,

We are currently experiencing a network slowdown affecting all of our services in the UK Data Center.

We are working closely with the Data Center technicians, have already pinpointed the cause of the problem and expect to have access to the services fully restored within 30 minutes.


We deeply apologize for any inconvenience this has caused you.



Best Regards,

Support Team
 
Amaze
 Sydney, Australia
2020-07-19 12:58 GMT
2020-07-19 22:58 Australia/Sydney
MySQL Server Trouble Resolved
Dear Customers,

We would like to inform
you that we are experiencing issues with one of our MySQL servers at
our Australian data center. Some Databases are not accessible which results to errors on some of the websites regarding database connectivity.
Our administrators are working on
resolving the matter as we speak.

We apologize for any inconveniences this might have caused you.

Best Regards,
Support Team
 
SteadFast
 Chicago, Illinois, USA
2020-07-11 14:35 GMT
2020-07-11 10:35 EST
Network Timeouts on Isolated USA Servers Resolved
Dear Clients,

There is some network issues on the USA data center servers which is affecting  several isolated servers in the system and some websites or files access via FTP or File Manager temporary timeouts.

Our system administrators are working closely
with the data center technicians in order to resolve this issue as fast
as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Amaze
 Sydney, Australia
2020-07-08 17:43 GMT
2020-07-09 03:43 Australia/Sydney
AU Data Center Network Inaccessible Resolved
Dear Clients,

Our AU Data Center is currently experiencing network outages throughout their infrastructure which is also affecting our services. All services including websites, emails or DNS are being affected by this.

Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.


Best Regards,
Support Team