Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.
| Data Center | Date & Time | Issue | Current Status |
|---|---|---|---|
| FiColo Helsinki, Finland |
2021-07-19 16:28 GMT |
Major Hardware Failure | Resolved |
|
Dear Customers, We would like to inform you that we are currently experiencing a major hardware issue at our Finnish data center. During this time the equipment will replaced and it could result in experiencing issues with the File Manager, FTP and functionality of the websites. Our administrators are working on resolving the matter as we speak. |
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| FiColo Helsinki, Finland |
2021-07-18 05:09 GMT |
Hardware issues | Resolved |
|
Dear Customers, We would like to inform you that we are currently experiencing a hardware issue at our Finnish data center. This may result in experiencing issues with the File Manager, FTP and functionality of the websites. Our administrators are working on resolving the matter as we speak. |
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| FiColo Helsinki, Finland |
2021-07-07 12:53 GMT |
Hardware issues | Resolved |
|
Dear Customers, We would like to inform you that we are currently experiencing a hardware issue at our Finnish data center. This may result in experiencing issues with the File Manager, FTP and functionality of the websites. Our administrators are working on resolving the matter as we speak. |
|||
| Pulsant London, UK |
2021-05-01 22:17 GMT |
UK Data Center Control Panel Maintenance | Resolved |
|
Dear Customers,
We would like to inform you that a maintenance over control panel at our UK data center will be performed on Sunday - May 02, 2021 Start: Sunday, May 02, 00:00 UTC . Expected maintenance window 2 hours. We will be moving system database server maintaining the control panel to a new one. Thank you for your time and understanding regarding this matter. Best Regards, Support Staff |
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| SteadFast Chicago, Illinois, USA |
2021-04-18 10:15 GMT 2021-04-18 06:15 EST |
Apr 18th US DC Network Maintenance | Resolved |
|
We have scheduled network maintenance for our Chicago DC Facility.
Date: Sunday, April 18, 2021 Start Time: 12:00 AM CDT (UTC -5) End Time: 6:00 AM CDT (UTC -5) Maintenance Scope: This maintenance is designed to replace the Layer3 routing devices that manage the network. Customer Impact: Due to the nature of the work there will be several periods of complete or partial unreachability onsite as we perform this maintenance. Thank you for your time and understanding regarding this matter. Best Regards, Support Staff |
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| SteadFast Chicago, Illinois, USA |
2021-03-25 00:14 GMT 2021-03-24 20:14 EST |
Storage Server Overload | Resolved |
|
We are currently experiencing overloading with a storage cluster causing time-outs on various services like websites and or files access.
Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible. As soon as the trouble is resolved we will update its status here. Please accept our apologies for any caused inconvenience. |
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| SteadFast Chicago, Illinois, USA |
2021-03-16 18:30 GMT 2021-03-16 14:30 EST |
Network Connection Issues US Data Center | Resolved |
|
Dear clients,
Our US DC is currently experiencing general network connectivity loss, impacting all our services in that DC as well. We are closely monitoring the situation and hope it will be promptly resolved by the DC staff. We are sorry for any inconvenience this has caused you and thank you for your patience and understanding. Kind Regards, Support Staff |
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| Pulsant London, UK |
2021-02-27 00:42 GMT |
Feb 27th UK DC core network switches maintenance | Resolved |
|
Dear Customers,
We would like to inform you of a maintenance that will be performed in our UK Data Center. Start: Saturday February 27th from 00:01 - 06:00 AM UTC. All servers will be rebooted one at a time with expected downtime 5 to 10 minutes per server. The reason for the maintenance is a migration to more resilient core network switches. All services are affected by the reboot and during that time the accounts and user date will be temporary inacessible. Thank you for your time and understanding regarding this matter. Best Regards, Support Staff |
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| FiColo Helsinki, Finland |
2021-02-22 05:34 GMT |
Feb 22nd Network Maintenance Finland Data Center | Resolved |
|
Dear Customers,
We would like to inform you of a maintenance that will be performed in our Finland Data Center. Start: Monday 22 - February - 2021 00:01 - 06:00 AM EET / 22:01 - 04:00 UTC The maintenance will be done to one fault tolerant edge switch at a time. However there can be minor outages in customers connection during the maintenance window. All services are affected by the change and during said outages your accounts and user data could be inacessible. Thank you for your time and understanding regarding this matter. Best Regards, Support Staff |
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| Pulsant London, UK |
2021-02-01 17:00 GMT |
VPS migration within our UK data center | Resolved |
|
Hello,
We will be performing a major hardware upgrade on one of our VPS nodes within the UK data center. The VPSes hosted on it will all be migrated to a new server which will provide better overall performance. All VPS containers will be moved under the supervision of our system administrators one by one. The expected downtime is no more than couple of minutes per user while their VPS is being stopped on the old server and powered up again on the new one. Best Regards, Support Staff |
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