Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.


Data Center Date & Time Issue Current Status
Pulsant
 London, UK
2020-07-24 10:59 GMT
Storage servers overload Resolved
Dear Customers,

We are currently experiencing overloading with a storage cluster causing time-outs on various services like websites and or files access.

Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
SteadFast
 Chicago, Illinois, USA
2020-07-24 02:53 GMT
2020-07-23 22:53 EST
Storage server overload Resolved
Dear Customers,

We are currently experiencing overloading with a Ceph storage cluster causing time-outs on various services like websites and or files access.

Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Pulsant
 London, UK
2020-07-22 18:10 GMT
Network Maintenace Resolved
Dear Clients,

We are currently experiencing a network slowdown affecting all of our services in the UK Data Center.

We are working closely with the Data Center technicians, have already pinpointed the cause of the problem and expect to have access to the services fully restored within 30 minutes.


We deeply apologize for any inconvenience this has caused you.



Best Regards,

Support Team
 
Amaze
 Sydney, Australia
2020-07-19 12:58 GMT
2020-07-19 22:58 Australia/Sydney
MySQL Server Trouble Resolved
Dear Customers,

We would like to inform
you that we are experiencing issues with one of our MySQL servers at
our Australian data center. Some Databases are not accessible which results to errors on some of the websites regarding database connectivity.
Our administrators are working on
resolving the matter as we speak.

We apologize for any inconveniences this might have caused you.

Best Regards,
Support Team
 
SteadFast
 Chicago, Illinois, USA
2020-07-11 14:35 GMT
2020-07-11 10:35 EST
Network Timeouts on Isolated USA Servers Resolved
Dear Clients,

There is some network issues on the USA data center servers which is affecting  several isolated servers in the system and some websites or files access via FTP or File Manager temporary timeouts.

Our system administrators are working closely
with the data center technicians in order to resolve this issue as fast
as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Amaze
 Sydney, Australia
2020-07-08 17:43 GMT
2020-07-09 03:43 Australia/Sydney
AU Data Center Network Inaccessible Resolved
Dear Clients,

Our AU Data Center is currently experiencing network outages throughout their infrastructure which is also affecting our services. All services including websites, emails or DNS are being affected by this.

Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.


Best Regards,
Support Team

 
Pulsant
 London, UK
2020-07-08 05:32 GMT
Core Mail Server Maintenace Resolved
Dear Clients,



Tomorrow at 11:00 AM UTC+3 (10:00 AM GMT+1), one of our core mail servers in the UK Data Center will undergo a planned maintenance. We expect a short downtime of about 15 minutes, during which you will not be able to send emails/check your mailboxes.



Thank you for your understanding.

Best Regards,
Support Team
 
SteadFast
 Chicago, Illinois, USA
2020-07-02 05:31 GMT
2020-07-02 01:31 EST
USA Data Center Network Inaccessible Resolved
Dear Customers,

Our USA Data Center is currently experiencing network outages throughout their infrastructure which is also affecting our services. All services including websites, emails or DNS are being affected by this.

Our system administrators are working closely with the data center
technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
SteadFast
 Chicago, Illinois, USA
2020-06-24 00:55 GMT
2020-06-23 20:55 EST
Service Issues Resolved
Dear Customers,

We would like to inform you that we are experiencing issues with our mail and MySQL servers at our US data center. Database connectivity issues and mail server inaccessibility may be experienced. Our administrators are working on resolving the matter as we speak.

We apologize for any inconveniences this might have caused you.



 
SteadFast
 Chicago, Illinois, USA
2020-06-05 05:48 GMT
2020-06-05 01:48 EST
USA Storage Servers Trouble Resolved
Dear Customers,

We are currently experiencing trouble with a Ceph storage cluster causing time-outs on various
services like websites and or files access.

Our system administrators are working closely with the data center
technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team