Get the latest on planned upgrades, maintenance, outages or any other unexpected events that can affect your web hosting services.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.
Data Center | Date & Time | Issue | Current Status |
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FiColo Helsinki, Finland |
2022-09-15 17:30 GMT |
Network Connection Issues FI Data Center | Resolved |
Dear Customers, We are currently experiencing general network connectivity loss to our Finnish Data center. We are closely working with our data center technicians and the issue will be promptly resolved within an hour. We apologize for any inconvenience this has caused you and thank you for your patience and understanding. Kind Regards, Support Staff |
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SteadFast Chicago, Illinois, USA |
2022-07-09 11:25 GMT 2022-07-09 06:25 EST |
Network Connection Issues US Data Center | Resolved |
Dear Customers, |
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All |
2022-06-15 06:26 GMT |
Update 2: OS & Security Mail Server upgrades | Resolved |
Dear Customers, |
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SteadFast Chicago, Illinois, USA |
2022-04-27 12:52 GMT 2022-04-27 07:52 EST |
Network Connection Issues US Data Center | Resolved |
Dear Customers, Our US DC is currently experiencing general network connectivity loss, impacting all our services in the data center. Timeouts on related servers on other data centers like UK one could be noticed as well. We are closely working with our data center technicians and the issue will be promptly resolved as soon as possible. We are sorry for any inconvenience this has caused you and thank you for your patience and understanding. Kind Regards, Support Staff |
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SteadFast Chicago, Illinois, USA |
2022-04-20 07:00 GMT 2022-04-20 02:00 EST |
US Data Center Main System Database Upgrade | Resolved |
Dear Customers,
We would like to inform you about a main system database upgrade will be performed where the physical server will be replaced with a new one on Wednesday - April 20, 2022. Start: Wednesday, April 20, 07:00 UTC. Expected maintenance window is 15-20 minutes. During this period database will be inaccessible thus all services related to the US data center may experience timeouts, like control panel, websites, email addresses, and so on. Thank you for your time and understanding regarding this matter. Best Regards, Support Staff |
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SteadFast Chicago, Illinois, USA |
2022-04-18 11:25 GMT 2022-04-18 06:25 EST |
Major Flood attack at USA Data Center | Resolved |
Dear Clients, Update: Trouble has been resolved and network connections are back to normal. Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible. We would like to apologize for any inconvenience this issue has caused you. Thank you for your understanding. Best Regards, Support Staff |
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Pulsant London, UK |
2022-03-31 04:59 GMT |
UK Data Center Control Panel Maintenance | Resolved |
Dear Customers, |
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Pulsant London, UK |
2022-03-30 09:37 GMT |
UK Data Center Control Panel Trouble | Resolved |
Dear Customers,
We would like to inform you that a temporary trouble is noticed on UK control panels - uk.cloudlogin.co , where system database appears to be corrupted and prevent changes in control panels or access timeouts. Start: Wednesday , March 30, 07:30 UTC . End: Wednesday , March 30, 09:50 UTC . Our administrators are working on this at the moment so it could be resolved shortly. We are sorry for any inconvenience this has caused you and thank you for your patience and understanding. Thank you for your time and understanding regarding this matter. Best Regards, Support Staff |
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SteadFast Chicago, Illinois, USA |
2022-01-10 13:21 GMT 2022-01-10 08:21 EST |
Packet loss from/to SF | Resolved |
Dear Customers, Our US DC is currently experiencing general network connectivity loss, impacting all our services in that DC as well. Timeouts on related servers on other data centers like UK one could be noticed as well. We are closely working with our data center technicians and the issue will be promptly resolved as soon as possible. We are sorry for any inconvenience this has caused you and thank you for your patience and understanding. Kind Regards, Support Staff
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FiColo Helsinki, Finland |
2021-10-25 02:25 GMT |
Finland DC Planned Maintenance Oct 25th 2021 | Resolved |
Dear Customers,
We would like to inform you about planned upcoming maintenance at our data center in Finland. It will take place on 25.10.2021 00:01 - 06:00EEST Configuration change will be performed to the Edge routers during the maintenance window for better compatibility and improved performance. All Ficolo Internet customers are affected by this maintenance. Tasks: -Preparation for the maintenance -Perform configuration change to one fault tolerant router at a time and test functionality -Overall test of environment functionality after the changes. Best Regards, Support Staff |