Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.


Data Center Date & Time Issue Current Status
FiColo
 Helsinki, Finland
2021-07-19 16:28 GMT
Major Hardware Failure Resolved
Dear Customers,

We would like to inform you that we are currently experiencing a major hardware issue at our Finnish data center. During this time the equipment will replaced and it could result in experiencing issues with the File Manager, FTP and functionality of the websites.

Our administrators are working on resolving the matter as we speak.

We apologize for any inconveniences this might have caused you.
 
FiColo
 Helsinki, Finland
2021-07-18 05:09 GMT
Hardware issues Resolved
Dear Customers,

We would like to inform
you that we are currently experiencing a hardware issue at our Finnish data
center. This may result in experiencing issues with the File Manager,
FTP and functionality of the websites. Our administrators are working on
resolving the matter as we speak.

We apologize for any inconveniences this might have caused you.
 
FiColo
 Helsinki, Finland
2021-07-07 12:53 GMT
Hardware issues Resolved
Dear Customers,

We would like to inform
you that we are currently experiencing a hardware issue at our Finnish data
center. This may result in experiencing issues with the File Manager,
FTP and functionality of the websites. Our administrators are working on
resolving the matter as we speak.

We apologize for any inconveniences this might have caused you.
 
Pulsant
 London, UK
2021-05-01 22:17 GMT
UK Data Center Control Panel Maintenance Resolved
Dear Customers,

We would like to inform you that a maintenance over control panel at our UK data center will be performed on Sunday - May 02, 2021

Start: Sunday, May 02, 00:00 UTC .
Expected maintenance window 2 hours.

We will be moving system database server maintaining the control panel to a new one.

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff   
 
SteadFast
 Chicago, Illinois, USA
2021-04-18 10:15 GMT
2021-04-18 06:15 EST
Apr 18th US DC Network Maintenance Resolved
We have scheduled network maintenance for our Chicago DC Facility.

Date: Sunday, April 18, 2021
Start Time: 12:00 AM CDT (UTC -5)
End Time: 6:00 AM CDT (UTC -5)

Maintenance Scope:

This maintenance is designed to replace the Layer3 routing devices that manage the network.

Customer Impact:

Due to the nature of the work there will be several periods of complete or partial unreachability onsite as we perform this maintenance.

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff
 
SteadFast
 Chicago, Illinois, USA
2021-03-25 00:14 GMT
2021-03-24 20:14 EST
Storage Server Overload Resolved
We are currently experiencing overloading with a storage cluster causing time-outs on various services like websites and or files access.

Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

 
SteadFast
 Chicago, Illinois, USA
2021-03-16 18:30 GMT
2021-03-16 14:30 EST
Network Connection Issues US Data Center Resolved
Dear clients,

Our US DC is currently experiencing general
network connectivity loss, impacting all our services in that DC as
well. We are closely monitoring the situation and hope it will be
promptly resolved by the DC staff.

We are sorry for any inconvenience this has caused you and thank you for your patience and understanding.

Kind Regards,
Support Staff
 
Pulsant
 London, UK
2021-02-27 00:42 GMT
Feb 27th UK DC core network switches maintenance Resolved
Dear Customers,

We would like to inform you of a maintenance that will be performed in our UK Data Center.

Start: Saturday February 27th from 00:01 - 06:00 AM UTC.

All servers will be rebooted one at a time with expected downtime 5 to 10 minutes per server.

The reason for the maintenance is a migration to more resilient core network switches.

All services are affected by the reboot and during that time the accounts and user date will be temporary inacessible.

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff
 
FiColo
 Helsinki, Finland
2021-02-22 05:34 GMT
Feb 22nd Network Maintenance Finland Data Center Resolved
Dear Customers,

We would like to inform you of a maintenance that will be performed in our Finland Data Center.

Start: Monday 22 - February - 2021 00:01 - 06:00 AM  EET / 22:01 - 04:00 UTC

The maintenance will be done to one fault tolerant edge switch at a time. However there can be minor outages in customers connection during the maintenance window. All services are affected by the change and
during said outages your accounts and user data could be inacessible.

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff
 
Pulsant
 London, UK
2021-02-01 17:00 GMT
VPS migration within our UK data center Resolved
Hello,

We will be performing a major hardware upgrade on one of our VPS nodes within the UK data center. The VPSes hosted on it will all be migrated to a new server which will provide better overall performance. All VPS containers will be moved under the supervision of our system administrators one by one. The expected downtime is no more than couple of minutes per user while their VPS is being stopped on the old server and powered up again on the new one.





Best Regards,
Support Staff