ongoing / resolved server issues

Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.

Data Center	Date & Time	Issue	Current Status
SteadFast Chicago, Illinois, USA	2020-01-14 08:20 GMT 2020-01-14 03:20 EST	PHP mail()	Resolved
Dear Customers, We would like to inform you that there is currently a problem using the php mail() function for sending emails in the US DC. A temporary solution may be to use SMTP in the mail script configuration files of your sites. Our system administrators are working on resolving this as we speak. Thank you for your patience and understanding. We apologize for any inconvenience caused by this. Kind Regards, Support Staff
SteadFast Chicago, Illinois, USA	2019-11-13 09:10 GMT 2019-11-13 04:10 EST	Network Connectivity Issue	Resolved
Dear Customers, We are currently experiencing network connectivity issues to servers in our USA Data Center. Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible. As soon as the trouble is resolved we will update its status here. Please accept our apologies for any caused inconvenience. Best Regards, Support Team
FiColo Helsinki, Finland	2019-11-12 05:44 GMT	Delivery & DDoS outage Finland DC	Resolved
Dear Customers, There is an issue with our Finland DC and as they reported there is Application Delivery & DDoS Protection Services that are experiencing partial outage. Our data center technicians are investigating the issue. Thank you for your time and understanding regarding this matter.
All	2019-11-03 16:03 GMT	Global .com / .net TLD Managenet Trouble	Resolved
Dear Customers, There is a temporary global issue with .com and .net TLD which prevents new registrations, transfers, renewals or name servers change for domains with these TLDs. Update: .com and .net TLD registration is now back in business. Thank you for your patience and understanding! Kind Regards, Support Staff
SteadFast Chicago, Illinois, USA	2019-11-03 16:00 GMT 2019-11-03 11:00 EST	Major US Data Center routing problems	Resolved
Dear Clients, We are happy to inform you that the major network routing problem that we were experiencing has been resolved and all web hosting resources are again fully available throughout the globe. The issue that started on Friday was ultimately caused by our US DC's DDOS protection vendor which was wrongly filtering out traffic from the east coast of the US. We would like to thank you for bearing with us and to once more apologise for the inconvenience that this has caused you over the weekend. Kind Regards, Support Staff
Pulsant London, UK	2019-09-23 08:20 GMT	UK mail servers DDOS	Resolved
Dear Customers, We would like to inform you that the SMTP/IMAP/POP3 servers in the UK DC are currently experiencing a massive Ddoss attack. Our system administrators are working on resolving this as we speak. Thank you for your patience and understanding. We apologize for any inconvenience caused by this. Kind Regards, Support Staff
FiColo Helsinki, Finland	2019-09-03 06:27 GMT	Scheduled Network Maintenance	Resolved
Dear Clients, We would like to announce a planned network maintenance in our Finnish Data Center that will take place on Monday, the 3rd of September 2019 (2019-09-03). The scheduled maintenance window is 8:00 AM- 11:30 AM GMT / 11:00 AM - 12:30 AM EEST and during that time frame we expect intermittent to full service interruptions. The purpose of this maintenance is to upgrade and enhance the stability of our network equipment by implementing newer and more advanced hardware in key areas of our network. Thank you for your understanding. Best Regards, Support Team
FiColo Helsinki, Finland	2019-08-08 09:34 GMT	Network Connectivity Issue	Resolved
Dear Customers, We are currently experiencing network connectivity issues to servers in our Finnish Data Center. Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible. As soon as the problem is resolved we will update its status here. Please accept our apologies for any caused inconvenience. Best Regards, Support Team
SteadFast Chicago, Illinois, USA	2019-06-23 03:44 GMT 2019-06-22 23:44 EST	Mail Service Timeouts	Resolved
Dear Customers, We would like to inform you about a temporary trouble on one of our MX servers causing timeouts and slow performance of mail services including the error messages noticed on mail clients and webmail application. You will notice such on some occasions when routed trough it. Our administrators are already working on this topic at the moment so the trouble could be resolved as quick as possible. Once the load is reduced email services will be operational as intended. Please allow some extra time and try to resent your message later. Update: Trouble has been resolved and email addresses are now operational as expected. Thank you for your understanding on this matter. Best Regards, Support Staff
SteadFast Chicago, Illinois, USA	2019-06-22 21:51 GMT 2019-06-22 17:51 EST	Issues with MySQL Server.	Resolved
Dear customers, We're currently experiencing issues with one of our MySQL servers, and are working towards a resolution of the problem. If you're located in our United States Data Center, and are experiencing issues with your website's database, kindly bear with us, whilst we resolve the ongoing issue. Apologies for the caused inconvenience! Best regards, Support Staff.