ongoing / resolved server issues

Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.

Data Center	Date & Time	Issue	Current Status
SteadFast Chicago, Illinois, USA	2019-06-06 03:48 GMT 2019-06-05 23:48 EST	MySQL Server Overload	Resolved
Dear Customers, We are experiencing an issue with one of our MySQL servers at the US DC, which may result in database connections issues with your websites. We are working on bringing the server back online as soon as possible. Update: Trouble has been resolved and the server is now running as expected. Thank you for your time and understanding regarding this matter. Best Regards, Support Staff
Pulsant London, UK	2019-06-02 11:39 GMT	Hardware Maintenance	Resolved
Dear customers, We're currently conducting hardware maintenance in our UK Data center. Some slight service disruption is possible, please excuse us for the caused inconvenience.
Amaze Sydney, Australia	2019-05-17 07:55 GMT 2019-05-17 17:55 Australia/Sydney	Mail Server Hardware Maintenance	Resolved
Dear customers, We would like to inform you about a hardware maintenance that will be conducted on one of the mail servers in our AU Data Center today - 15th of May, 2019. During the maintenance there will be slight email service disruptions, but our system administrators and data center technicians will ensure that the service is restored as soon as possible. The expected maintenance window is 1 hour. Thank you for your understanding regarding this matter. Kind Regards, Support Staff
SteadFast Chicago, Illinois, USA	2019-05-15 03:53 GMT 2019-05-14 23:53 EST	Server Maintenance	Resolved
Dear customers, We want to let you know of an upcoming scheduled software maintenance that will be conducted in our US Data Center. It is going to affect the connectivity to the Control Panel and may result in slight service disruptions. The expected window is 1 hour. The maintenance starts on 15.05.2019 at 06:30 GMT and will last between: 06:30-07:30 GMT (09:30-10:30 EEST) Thank you for your understanding regarding this matter. Kind Regards, Support Staff
All	2019-05-13 19:53 GMT	Unplanned maintenance	Resolved
Dear customers, We're currently experiencing some issues related to our control panel. The issue has been pinned down, and we're working on a resolution, please bear with us.
TelePoint Sofia, Bulgaria	2019-04-16 07:50 GMT 2019-04-16 10:50 Europe/Sofia	Scheduled Hardware Maintenance.	Resolved
Dear Customers, We would like to inform you of an upcoming scheduled maintenance, that will be conducted in the Bulgarian Data Center, starting 10:00 AM - 13:00 PM EEST Tuesday, April 16-th. The nature of the maintenance will be a hardware upgrade on our infrastructure. During this time window, slight service disruption may be experienced! Update: Maintenance is completed and services are back operational. Thank you for your patience and understanding. Kind Regards, Support Staff
All	2019-03-21 19:14 GMT	Mail Server Timeouts	Resolved
Mail Server Timeouts Dear Customers, We would like to inform you about a temporary overload on the MX servers causing timeouts and slow performance of mail services including the error messages noticed on mail clients and webmail application. Our administrators are already working on this topic at the moment so the trouble could be resolved as quick as possible. Once the load is reduced email services will be operational as intended. Please allow some extra time and try to resent your message later. Thank you for your understanding on this matter. Best Regards, Support Staff
Amaze Sydney, Australia	2019-02-15 07:39 GMT 2019-02-15 18:39 Australia/Sydney	Australia Data Center Network Connectivity Trouble	Resolved
Dear customer, We are currently experiencing connection breakdown to one of our Australia Data Center shared webhosting servers thus customers websites are inaccessible. Our system administrators are working closely with the data center technicians in order to resolve this issue as soon as possible. As soon as the problem is resolved we will update its status here. We are apologizing for the inconvenience caused. Best Regards, Support Team
FiColo Helsinki, Finland	2018-12-22 13:02 GMT	DDoS attack towards our Finnish server 95.175.98.144	Resolved
Hello, We would like to inform our clients that we are currently experiencing a DDoS attack on IP address 95.175.98.144 which is linked to our data center in Finland. Our administrators are currently working with our technicians at our Finnish data center towards resolving the issue as we speak. As soon as the problem is resolved we will update its status here. We apologize for any inconveniences this might have caused you. Best Regards, Support Team
TelePoint Sofia, Bulgaria	2018-12-01 12:26 GMT 2018-12-01 14:26 Europe/Sofia	Bg DC upcoming maintenance	Resolved
We would like to inform you about an upcoming maintenance that will take place in our Bulgarian data center. This will be related to physically migrating servers to the newest data center building. The procedure will start on Dec 1st, at 7 AM UTC and will take 6 hours. Thank you for your time and understanding regarding this matter.