Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.


Data Center Date & Time Issue Current Status
FiColo
 Helsinki, Finland		 2020-03-23 05:15 GMT
 Internet edge routers software upgrade 23.03.2020 00 - 06 AM EET Resolved

Dear customers,

There will be planned maintenance at the Finland data center with below details:

Maintenance schedule: 23.03.2020 00 - 06 AM EET

Severity and user impact:
Major - Edge router reboots
Major - Changes in BGP routing.

Tasks:
Software upgrades to Internet edge routers. Upgrades will be done one router at a time, so there will be a backup router available at all times. Some services might experience brief moments of total loss of connectivity during the reboots.

Goal:
New software with the latest security patches is installed and in use on Internet edge routers.


Thank you for your time and understanding regarding this matter.

Best Regards,
Support Team

 
Amaze
 Sydney, Australia		 2020-03-20 12:43 GMT
2020-03-20 23:43 Australia/Sydney 		Australian Data Center Connection Issue Resolved
Dear Customers,

We are currently experiencing network
connectivity issues to servers in our Australian Data Center. All services are temporary inaccessible related to the servers on that location.

Our system administrators are working closely with the data center
technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Pulsant
 London, UK		 2020-03-06 15:38 GMT
 Mail Server Maintenance Resolved
Hello,

We would like to inform you that we are currently performing a quick maintenance on a UK mail server, in order to prevent any issue from occurring again in the future. This may result in email delivery and accessibility issues for users on that server.

We apologize for any inconveniences this might cause you.
 
SteadFast
 Chicago, Illinois, USA 		2020-02-21 15:23 GMT
2020-02-21 10:23 EST 		Global Conectivity Issue Resolved
Dear Customers,

We are currently experiencing network connectivity issues to servers in our USA Data Center. This have caused a trouble with the Ceph storage cluster causing time-outs on various services like websites or emails.

Our system administrators are working closely with the data center
technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Update: Trouble has been resolved while update of the cluster is still in progress.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Pulsant
 London, UK		 2020-02-04 04:59 GMT
 DNS resolution issues Resolved
We would like to inform our customers that we are currently experiencing DNS resolution issues at our UK data center. This can result in varied issues, including the failure of email deliver-ability. Our administrators are working on resolving the matter as we speak.  

Thank you for your understanding and we apologize for any inconveniences this might have caused you.

Update: Our administrators have managed to resolve the issue and all services in our UK data center are now operating properly.
 
SteadFast
 Chicago, Illinois, USA 		2020-01-29 14:42 GMT
2020-01-29 09:42 EST 		Mail service scheduled maintenance Resolved
Dear customers,

Please be advised that a scheduled maintenance procedure will be carried out during the times indicated below:

Date: January 29, 2020
Maintenance window: 2 PM UTC - 6 PM UTC / 9 AM EST - 1 PM EST
Expected downtime: 1 hr
Purpose: Hardware/software updates to our infrastructure
Effect: Đ•mail delivery will be paused.

We appreciate your patience and understanding in this matter. 

Update: Maintenance is completed and all services operational normal.

If you have any questions or concerns, please open a ticket from your Control Panel.
 
SteadFast
 Chicago, Illinois, USA 		2020-01-14 08:20 GMT
2020-01-14 03:20 EST 		PHP mail() Resolved
Dear Customers,

We would like to inform you that there is currently a problem using the php mail() function for sending emails in the US DC. A temporary solution may be to use SMTP in the mail script configuration files of your sites.

Our system administrators are working on resolving this as we speak.

Thank you for your patience and understanding. We apologize for any inconvenience caused by this.

Kind Regards,
Support Staff
 
SteadFast
 Chicago, Illinois, USA 		2019-11-13 09:10 GMT
2019-11-13 04:10 EST 		Network Connectivity Issue Resolved
Dear Customers,

We are currently experiencing network connectivity issues to servers in our USA Data Center.

Our
system administrators are working closely with the data center
technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
FiColo
 Helsinki, Finland		 2019-11-12 05:44 GMT
 Delivery & DDoS outage Finland DC Resolved
Dear Customers,

There is an issue with our Finland DC and as they reported there is Application Delivery & DDoS Protection Services that are experiencing partial outage.

Our data center technicians are investigating the issue.

Thank you for your time and understanding regarding this matter.
 
All 2019-11-03 16:03 GMT
 Global .com / .net TLD Managenet Trouble Resolved
Dear Customers,

There is a temporary global issue with .com and .net TLD which prevents new registrations, transfers, renewals or name servers change for domains with these TLDs.

Update: .com and .net TLD registration is now back in business.

Thank you for your patience and understanding!

Kind Regards,
Support Staff
 

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