ongoing / resolved server issues

Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.

Data Center	Date & Time	Issue	Current Status
All	2019-03-19 17:12 GMT	Mail Server Timeouts	Resolved
Mail Server Timeouts Dear Customers, We would like to inform you about a temporary overload on the MX servers causing timeouts and slow performance of mail services including the error messages noticed on mail clients and webmail application. Our administrators are already working on this topic at the moment so the trouble could be resolved as quick as possible. Once the load is reduced email services will be operational as intended. Please allow some extra time and try to resent your message later. Thank you for your understanding on this matter. Best Regards, Support Staff
Amaze Sydney, Australia	2019-02-15 07:39 GMT 2019-02-15 18:39 Australia/Sydney	Australia Data Center Network Connectivity Trouble	Resolved
Dear customer, We are currently experiencing connection breakdown to one of our Australia Data Center shared webhosting servers thus customers websites are inaccessible. Our system administrators are working closely with the data center technicians in order to resolve this issue as soon as possible. As soon as the problem is resolved we will update its status here. We are apologizing for the inconvenience caused. Best Regards, Support Team
FiColo Helsinki, Finland	2018-12-22 13:02 GMT	DDoS attack towards our Finnish server 95.175.98.144	Resolved
Hello, We would like to inform our clients that we are currently experiencing a DDoS attack on IP address 95.175.98.144 which is linked to our data center in Finland. Our administrators are currently working with our technicians at our Finnish data center towards resolving the issue as we speak. As soon as the problem is resolved we will update its status here. We apologize for any inconveniences this might have caused you. Best Regards, Support Team
TelePoint Sofia, Bulgaria	2018-12-01 12:26 GMT 2018-12-01 14:26 Europe/Sofia	Bg DC upcoming maintenance	Resolved
We would like to inform you about an upcoming maintenance that will take place in our Bulgarian data center. This will be related to physically migrating servers to the newest data center building. The procedure will start on Dec 1st, at 7 AM UTC and will take 6 hours. Thank you for your time and understanding regarding this matter.
Amaze Sydney, Australia	2018-11-07 08:52 GMT 2018-11-07 19:52 Australia/Sydney	Connectivity issue to the Australia data center	Resolved
We are currently experiencing network connectivity issues with our Australia data center. Our administrators are working on resolving the issue as we speak and a solution should be reached soon. We apologize for any inconveniences this might have caused you.
Amaze Sydney, Australia	2018-10-07 21:47 GMT 2018-10-08 08:47 Australia/Sydney	Australia Data Center Network Connectivity Trouble	Resolved
Dear customer, We are currently experiencing complete network connection breakdown to our Australia Data Center thus all services are inaccessible. Our system administrators are working closely with the data center technicians in order to resolve this issue as soon as possible. As soon as the problem is resolved we will update its status here. Update: There was massive DDOS attack which caused the network timeouts. All services are now operational except IP address 202.87.31.218 which is now isolated. We are apologizing for the inconvenience caused. Best Regards, Support Team
FiColo Helsinki, Finland	2018-10-01 12:47 GMT	DDoS attack	Resolved
Dear customer, We are currently under a massive DDoS attack, targeting all services in our data center in Finland. During the attack your websites may be unaccessible. Our system administrators are working closely with the data center technicians in order to resolve this issue as soon as possible. As soon as the problem is resolved we will update its status here. We are apologising for the inconvenience caused. Best Regards, Support Team
SteadFast Chicago, Illinois, USA	2018-09-13 17:28 GMT 2018-09-13 13:28 EST	MySQL server issues	Resolved
Dear Customers, We are experiencing an issue with one of our MySQL servers at the US DC, which may result in database connections issues with your websites. We are working on bringing the server back online as soon as possible. Thank you for your time and understanding regarding this matter. Best Regards, Support Staff
FiColo Helsinki, Finland	2018-09-09 23:28 GMT	Server Maintanance at our Data Center in Finland	Resolved
Dear customers, Our administrators and data center technicians are currently performing a maintenance of our servers located in our data center in Finland. Temporary interruptions of our services are expected. Thank you for your understanding in this situation.
Pulsant London, UK	2018-08-30 09:46 GMT	Web Server UK Data Center	Resolved
Dear customers, We are currently experiencing technical difficulties with one of our web servers, which is causing websites timeouts and inaccessibility. It appears main server IP address was null routed from the data center causing routing issues with the server. We would like to apologize for any caused inconveniences and also would like to assure you that all administrators are doing everything possible to rectify the problem. Thank you for the understanding!