ongoing / resolved server issues Network Connectivity Issue (Resolved) 2019-11-13 11:10:04
We are currently experiencing network connectivity issues to servers in our USA Data Center.

system administrators are working closely with the data center
technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team ]]>
Delivery & DDoS outage Finland DC (Resolved) 2019-11-12 07:44:27 Global .com / .net TLD Managenet Trouble (Resolved) 2019-11-03 18:03:28
There is a temporary global issue with .com and .net TLD which prevents new registrations, transfers, renewals or name servers change for domains with these TLDs.

Update: .com and .net TLD registration is now back in business.

Thank you for your patience and understanding!

Kind Regards,
Support Staff]]>
Major US Data Center routing problems (Resolved) 2019-11-03 18:00:05
We are happy to inform you that the major network routing problem that we were experiencing has been resolved and all web hosting resources are again fully available throughout the globe. The issue that started on Friday was ultimately caused by our US DC's DDOS protection vendor which was wrongly filtering out traffic from the east coast of the US. We would like to thank you for bearing with us and to once more apologise for the inconvenience that this has caused you over the weekend.Kind Regards,Support Staff]]>
UK mail servers DDOS (Resolved) 2019-09-23 11:20:46 Scheduled Network Maintenance (Resolved) 2019-09-03 09:27:18
We would like to announce a planned network maintenance in our Finnish Data Center that will take place on Monday, the 3rd of September 2019 (2019-09-03). The scheduled maintenance window is 8:00 AM- 11:30 AM GMT / 11:00 AM - 12:30 AM EEST and during that time frame we expect intermittent to full service interruptions. The purpose of this maintenance is to upgrade and enhance the stability of our network equipment by implementing newer and more advanced hardware in key areas of our network.

Thank you for your understanding.

Best Regards,
Support Team]]>
Network Connectivity Issue (Resolved) 2019-08-08 12:34:22 Mail Service Timeouts (Resolved) 2019-06-23 06:44:37
We would like to inform you about a
temporary trouble on one of our MX servers causing timeouts and slow
performance of mail services including the error  messages noticed on
mail clients and webmail application. You will notice such on some occasions when routed trough it.

Our administrators are already working on this topic at the moment so the trouble could be resolved as quick as possible. Once the load is reduced email services will be operational as intended.
Please allow some extra time and try to resent your message later.
Update: Trouble has been resolved and email addresses are now operational as expected.

Thank you for your understanding on this matter.
Best Regards,
Support Staff  ]]>
Issues with MySQL Server. (Resolved) 2019-06-23 00:51:44 MySQL Server Overload (Resolved) 2019-06-06 06:48:31
We are experiencing an issue with one of our MySQL servers at the US DC, which may result in database connections issues with your websites. We are working on bringing the server back online as soon as possible.
Update: Trouble has been resolved and the server is now running as expected.

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff ]]>