Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.


Data Center Date & Time Issue Current Status
TelePoint
 Sofia, Bulgaria
2018-02-17 13:01 GMT
2018-02-17 15:01 Europe/Sofia
Bulgaria Datacenter Outage Resolved
Dear customers,

We are currently experiencing connectivity issues with the Datacenter, located in Bulgaria.

The source of the issue is a power outage at the DC.

The Technicians over at the DC are working to resolve the issue as soon as possible.

Thank you for the understanding regarding this matter!
 
FiColo
 Helsinki, Finland
2018-02-08 13:11 GMT
Finland Datacenter Outage Resolved
Dear customers,

We are currently experiencing a network connectivity issue in the Finland data center.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Start time: 13:05 GMT
End time: 13:55 GMT

Thank you for your patience and understanding
 
SteadFast
 Chicago, Illinois, USA
2018-02-08 11:08 GMT
2018-02-08 06:08 EST
Urgent Network Maintance Resolved
An urgent network maintenance is currently taking place at our data center in the U.S.

It is the cause of the server downtime that is experienced at the moment.

We are working with our data center technicians on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding regarding this matter.
 
SteadFast
 Chicago, Illinois, USA
2018-01-19 12:18 GMT
2018-01-19 07:18 EST
US DC Network Outage Resolved
Dear customers,

We’re currently experiencing a network connectivity issue in the U.S. data center.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding

Update: Sorry to inform you that the network hardware replacement failed to start properly and the network is once again unavailable.
 
SteadFast
 Chicago, Illinois, USA
2018-01-17 19:17 GMT
2018-01-17 14:17 EST
US Datacenter Maintenance Resolved
Dear Customers,

This is to inform you that currently we are performing an unscheduled server maintenance in the US datacenter.

Individual server downtimes are expected to be no longer than 10 minutes.


If you have any inquiries, comments or
concerns about the maintenance window or need any other assistance, please
contact our helpdesk

Please accept our sincere apologies for the inconvenience.

Best Regards,
The Support Staff 


 
All 2017-11-17 02:11 GMT
DNS connectivity issue Resolved
Dear Customers,

We are currently experiencing an issue with the DNS servers and this is why some services might be unavailable for a while. Our system administrators are working as fast as possible in order to permanently resolve the issue and restore all services.

Unfortunately we cannot give an estimated time when the issue will be fixed as the problem is still being investigated.

Please accept our apologies for the inconvenience that the problem might have caused you and we thank you for the understanding regarding this matter.
 
SteadFast
 Chicago, Illinois, USA
2017-11-06 21:47 GMT
2017-11-06 16:47 EST
Mail Server connectivity issue Resolved
Dear customers,

We are currently experiencing some technical difficulties with our mail-server which may cause some connectivity issues resulting in possible mailbox login unavailability and message delivery problems.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2017-10-06 09:14 GMT
2017-10-06 05:14 EST
US Datacenter Outage Resolved
The US data center suffered a power outage triggered during a routine on-premise safety system maintenance.

The whole power supply was cut, which rendered the UPS systems incapable of taking over.

The sudden power cut resulted in a network equipment failure on our end, which took our admins 5 hours to fix.

They needed a few more hours to take all basic services to full recovery afterwards.

As a result, all shared hosting servers and VPSs have been restored back to normal.

Some of you may still experience issues with your email communication due to the large message queues that have been formed on some of the mail servers.

We are still working on restoring all services on SupremePanel26.com (ETA: 2 PM EST).

We’d like to thank you for your patience and understanding through this issue.
 
SteadFast
 Chicago, Illinois, USA
2017-09-13 14:03 GMT
2017-09-13 10:03 EST
Storage Server Trouble Resolved
Dear Customers,

We would like to inform you about a maintenance we are forced to process unplanned at the moment on one of our storage servers. Files could be inaccessible or read only for websites so no modifications could be made.
Our system administrators are working closely with our data center technicians to complete the task as quickly as possible.
We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2017-07-12 09:03 GMT
2017-07-12 05:03 EST
US DC DNS Connection Issues Resolved
Dear customers,

We would like to inform you about a temporary server connectivity trouble with our US servers.

Our main DNS servers in the US are under heavy DDOS attack from the AmazonWS network. This may result in slow email delivery or temporary site connectivity issues.

We and our data center technicians are already aware and working on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.