Here you can check the current status of your server. Click on the issue link to learn more about the problem and when it is expected to be resolved.
Resolved issued are highlighted in white, ongoing issues - in red, and upcoming maintenances - in green.


Data Center Date & Time Issue Current Status
All 2017-11-17 02:11 GMT
DNS connectivity issue Resolved
Dear Customers,

We are currently experiencing an issue with the DNS servers and this is why some services might be unavailable for a while. Our system administrators are working as fast as possible in order to permanently resolve the issue and restore all services.

Unfortunately we cannot give an estimated time when the issue will be fixed as the problem is still being investigated.

Please accept our apologies for the inconvenience that the problem might have caused you and we thank you for the understanding regarding this matter.
 
SteadFast
 Chicago, Illinois, USA
2017-11-06 21:47 GMT
2017-11-06 16:47 EST
Mail Server connectivity issue Resolved
Dear customers,

We are currently experiencing some technical difficulties with our mail-server which may cause some connectivity issues resulting in possible mailbox login unavailability and message delivery problems.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2017-10-06 09:14 GMT
2017-10-06 05:14 EST
US Datacenter Outage Resolved
The US data center suffered a power outage triggered during a routine on-premise safety system maintenance.

The whole power supply was cut, which rendered the UPS systems incapable of taking over.

The sudden power cut resulted in a network equipment failure on our end, which took our admins 5 hours to fix.

They needed a few more hours to take all basic services to full recovery afterwards.

As a result, all shared hosting servers and VPSs have been restored back to normal.

Some of you may still experience issues with your email communication due to the large message queues that have been formed on some of the mail servers.

We are still working on restoring all services on SupremePanel26.com (ETA: 2 PM EST).

We’d like to thank you for your patience and understanding through this issue.
 
SteadFast
 Chicago, Illinois, USA
2017-09-13 14:03 GMT
2017-09-13 10:03 EST
Storage Server Trouble Resolved
Dear Customers,

We would like to inform you about a maintenance we are forced to process unplanned at the moment on one of our storage servers. Files could be inaccessible or read only for websites so no modifications could be made.
Our system administrators are working closely with our data center technicians to complete the task as quickly as possible.
We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2017-07-12 09:03 GMT
2017-07-12 05:03 EST
US DC DNS Connection Issues Resolved
Dear customers,

We would like to inform you about a temporary server connectivity trouble with our US servers.

Our main DNS servers in the US are under heavy DDOS attack from the AmazonWS network. This may result in slow email delivery or temporary site connectivity issues.

We and our data center technicians are already aware and working on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding. 
 
SteadFast
 Chicago, Illinois, USA
2017-07-08 05:35 GMT
2017-07-08 01:35 EST
USA MySQL Server Issue Resolved
We would like to inform you about a temporary server hardware issue with one of our US MySQL servers.

Our system administrators are working closely with our data center technicians to resolve the problem as soon as possible.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.

 
All 2017-06-27 03:25 GMT
Hosting Control Panel Login Issues Resolved
Dear Customers,

We are currently experiencing an issue with the hosting control panel login and your hosting accounts are temporary inaccessible.

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff
 
Pulsant
 London, UK
2017-06-19 04:55 GMT
UK MySQL connectivity issues Resolved
Dear customers,

We would like to inform you about a temporary
server overload trouble with one of our MySQL Database servers. It appears there is
some connection issue which is causing timeouts or slow performance of websites.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2017-06-17 01:48 GMT
2017-06-16 21:48 EST
USA MySQL Database Server Trouble Resolved
Dear customers,

We would like to inform you about a temporary
server overload trouble with one of our MySQL Database servers. It appears there is
some connection issue which is causing timeouts or slow performance of websites.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.
 
SteadFast
 Chicago, Illinois, USA
2017-06-09 02:45 GMT
2017-06-08 22:45 EST
US Servers Control Panel Login Trouble Resolved
Dear Customers,

We would like to inform you about a system database trouble in the US data center which affects the login page and accounts are currently inaccessible.

Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.

Start Date: 12:00 AM CDT / 05:00 AM GMT
End Time: 12:40 AM CDT / 05:40 AM GMT

We apologize for the inconvenience that this issue may cause to you.

Thank you for your patience and understanding.

Best Regards,
Support Staff