Dear Customers,

We wanted to inform you that the cPanel billing system is currently down for maintenance. Our administrators had to apply a major security update. They are currently working on the server and supposedly everything should be back to normal soon enough.

Please note that the update procedure does not affect your hosting services in any way. All of your webites and hosting services will remain active.

You will not be able to access your billing account and open support tickets.

Please excuse us for the caused inconvenience. We will be updating you constantly here, as soon as we have further information on the situation.

Best regards,
Support Staff

A planned hardware maintenance will be performed today in order to optimize the server configuration.

Start time:
13.03GMT

End time:
13.33GMT

Dear Customers,

We are currently experiencing a service outage problem
with one of our servers - Supremecenter.SE.
 
There is an ongoing flood (DDoS) attack to server, 
causing problems with the websites and the databases, hosted on it.

Start time: 7.10 am UTC / 1.10 am PST
End time: 8.00 am UTC / 2.00 am PST

Our technicians are already working on getting this resolved as faster 
as possible and we will keep you updated.

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff

Dear Customers,



At the moment we are experiencing connectivity issues with our
datacenter, caused by an ongoing switch problem. The datacenter representatives are currently working to remove the problem. The problem will result in connectivity issues for all VPS servers located at Virtuaau.

Dear Valued Customers,

We are currently experiencing connectivity issues with our web server, caused by an incoming flood
attack. This affect on all the web sites hosted on the web server. Our administrators are working on the issue and we expect it to be
resolved soon.

Start time: 12.00 pm UTC
End time: 1.00 pm UTC

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff

Dear Valued Customers,

At the moment we are experiencing connectivity issues with our datacenter, caused by an ongoing flood attack. This will affect some of our servers randomly, resulting in load delays of the websites and control panels, hosted on the affected servers. Our technicians are working on the issue and we expect it to be resolved soon.

Start time: 10.00 am UTC / 4.00 am PST
End time: 10.30 am UTC / 4.30 am PST

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff

Dear Customers,

We would like to inform you about the services outages that we are experiencing today.

The reason for the problem in question is an inbound flood against one of our servers

Start time: 15.35 am/pm UTC / 9.35 am/pm PST
End time: 16.00 am/pm UTC / 10.00 am/pm PST

Our system administrators are working on eliminating the attack and all our services will be back to normal soon.

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff 

Dear Customers,

We would like to inform you about an temporary overload on our server (supremecenter15.co.uk) which is already reduced by our administrators.

Please do not hesitate to contact us, if you face any problems with access to any of your websites located on the mentioned server. In order to open a new trouble ticket to us, please use the Control Panel > Help section.

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff

Dear Customers,

We are contacting you to inform you about a planned maintenance on the server where your VPS is located for tomorrow, Tuesday, Feb 7th.

This will be related with upgrading the VPS control panel system software that will take place at 9 am UTC/GMT.

The expected downtime is up to 60 minutes per VPS, but we cannot give you an exact time when your VPS will be updated, as we are following a dynamic schedule which is constantly updated.

The following VPS servers will be affected: 41226, 41247, 41274, 41283, 41473, 41505, 41644, 41744

The change is on the back-end and it affects the overall performance and stability, which are both significantly increased by the newly developed and implemented hosting platform.

Thank you for your time and understanding regarding this matter.

Best Regards,
Support Staff

Update: The maintenance has just been started with an one hour delay.

Dear Customers,



We would like to inform you about an upcoming maintenance on the server where your hosting account is located - us.cloudlogin.co



There will be a 1 hour downtime for one of the server HDDs check and replacement.



The procedure will take place on Saturday Feb 4th, starting at 8.00 pm PST / Sunday 4.00 am UTC



Thank you for your time and understanding regarding this matter.